Frequently Asked Questions

Find answers to common questions about Savely's modules, features, and support.

General Questions

How can I contact support?

You can contact our support team through the Contact Us page, email support@savely.com, or via our live chat feature.

What is the response time for support inquiries?

Our typical response time is within 24 hours during business days.

Where can I find user guides and tutorials?

User guides and tutorials are available in our Help Center and on our website under the Resources section.

Does Savely have an offline mode?

No, we only work online.

Is my data protected and secure?

As a company with its heart in Europe, we see data protection and security as one of our core values, and we take it very seriously. You can read our privacy statement on these pages: GDPR and Security.

What devices are supported?

Savely is an online service accessible through your web browser, making it platform-independent. It runs on all devices except for wearables like smartwatches.

What languages are supported?

The app has localization for English, Arabic, Persian, Italian, Spanish, French, and German. You can switch the locale in the user settings by clicking the button in the lower-left corner of the sidebar.

Why can I use Savely for free?

Yes, you can use the Service for free for one week with full functionality.

How can I delete my account?

You can delete your account at any point. To do so, go to the Settings section and navigate to the Account Management tab, where you will find the option to delete your account. Please note that this action cannot be undone.

I want to know what data you stored about me?

You can go to the Settings section and click on Export Data to receive your data from each module in an appropriate format.

An important feature is missing. Can I submit feature requests?

You are more than welcome to do so. We have a feedback board where you can comment and vote on features that others requested or submit your own ones. If you prefer, you can of course send us a message anytime. It would be awesome if you could also add why you need this feature.

Tasks Module

How do I create a new task?

To create a new task, navigate to the Tasks module, click on "Add Task", fill in the details, and save.

Can I set reminders for tasks?

Yes, you can set reminders for tasks. Simply open a task, find the reminder option, set the desired date and time, and save.

Events Module

How do I add a new event?

Go to the Events module, click "Add Event", input event details like title, date, time, and description, then save.

Can I sync events with my calendar?

Yes, Savely allows you to sync events with popular calendar apps through integration settings.

Goals Module

How can I set a new goal?

In the Goals module, select "Add Goal", define your objective, set milestones, and track progress over time.

Is there a way to track my progress?

Absolutely. The Goals module provides progress tracking features and visual aids to help you monitor your achievements.

Contacts Module

How do I add a new contact?

Open the Contacts module, click "Add Contact", fill in the necessary information, and save.

Can I import contacts from another service?

Yes, Savely supports importing contacts from various sources using the import function in the Contacts module.

Notes Module

How can I create and organize notes?

Within the Notes module, click on "New Note", write your content, and use categories or tags to organize your notes.

Is there a search feature for notes?

Yes, you can search for notes using keywords to quickly find the information you need.

Bookmarks Module

How do I save and categorize bookmarks?

Go to the Bookmarks module, click "Add Bookmark", enter the URL, title, and assign categories or tags, then save.

Can I access my bookmarks on different devices?

Yes, thanks to cloud sync, your bookmarks are accessible across all your devices once you log in to Savely.

Passwords Module

How do I add a new password?

Navigate to the Passwords module, click "Add Password", fill in website, username, password, and other details, then save.

How secure is the Passwords module?

Your passwords are encrypted using advanced encryption methods, ensuring they are stored securely and accessed only by you.

Weather Module

How does the Weather module work?

The Weather module fetches real-time weather data based on your location and displays forecasts and conditions daily.

Is my location data safe?

Yes, your location data is used solely to provide accurate weather forecasts and is protected under our privacy policies.

Financial Module

How do I add a new financial account?

To add a new account, click the "Add Financial Info" button and complete the form with the required details (name, icon, currency, initial balance, and an optional description).

How do I edit or delete existing accounts?

To edit, click the "Edit" button next to the desired account, make the necessary changes, and save. To delete, ensure the account has no associated transactions, then click "Delete".

How do I manage expense and income categories?

To add a new category, select the appropriate tab (expense or income) and fill out the form with your desired name, icon, and color. Note that categories used in transactions cannot be deleted.

How do I add or manage payment methods?

In the Payment Methods section, you can add a new method or edit/delete existing ones. Note that payment methods linked to transactions cannot be removed.

How do I record a financial transaction?

To record a transaction, click "Add Transaction", select the transaction type (expense, income, or transfer), and complete the form with the necessary details (account, amount, date, time, category, and payment method).

How do I filter and view recorded transactions?

Use the filters for date, transaction type, and category at the top of the transactions table to search and view transactions.

How do I view financial analysis charts?

The Financial Module provides various charts for comparing expenses and income and for analysis by category. These charts update automatically as transactions are recorded.

How secure is my financial data?

All your financial data is stored securely using advanced encryption methods and strict security protocols. Transactions, edits, and deletions are processed securely.